Effective Date: October 14, 2026
Last Updated: October 14, 2026
At Ephinette Residential Services Agency LLC (“we,” “our,” or “us”), we are committed to protecting the privacy, security, and confidentiality of your personal and health-related information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://ephinettersa.org/ or submit inquiries and applications through our online forms.
Please read this policy carefully. By accessing or using our website, you agree to the terms described herein.
We collect information that you voluntarily provide to us, as well as certain data automatically gathered when you navigate our website:
When you fill out forms on our website (such as contact forms, care assessment requests, referral forms, or job application forms), we may collect:
Contact Details: Full name, email address, phone number, and physical/mailing address.
Health & Service Inquiries: Information regarding care needs, health goals, or services requested for yourself or a family member.
Referral Details: Information submitted by healthcare providers or family members regarding a patient’s care requirements.
Employment Data: Resumes, work history, license numbers, and educational background submitted through our Careers page.
When you visit our site, our web servers may automatically log standard browser data, including:
Your IP address and domain name.
Browser type, operating system, and device information.
Pages viewed, links clicked, and time spent on our site.
Referring web addresses.
We use the collected information for specific, legitimate operational and care purposes, including:
Care Coordination: Responding to care inquiries, conducting preliminary evaluations, and arranging clinical assessments.
Communication: Contacting you regarding care requests, referrals, or answering general inquiries.
Recruitment: Processing employment applications and evaluating candidates for open positions.
Website Optimization: Improving our website functionality, user experience, and service delivery.
Compliance: Fulfilling legal, regulatory, and healthcare requirements under Maryland state and federal laws.
As a residential care agency delivering skilled nursing and therapy services, we respect the privacy of Protected Health Information (PHI).
Any health or medical details submitted online are handled with strict clinical confidentiality.
Online forms are intended for initial contact and general inquiry. Formal medical records and clinical evaluations are managed under applicable federal and state health privacy frameworks, including the Health Insurance Portability and Accountability Act (HIPAA).
Important Note: For transmitting highly sensitive medical records or urgent patient information, please contact our office directly by phone at (301) 555-0123 rather than sending unencrypted online forms.
We do not sell, rent, trade, or lease your personal information to third parties or marketing agencies. We may share your information only under the following limited circumstances:
Authorized Care Professionals: Within our internal clinical and administrative staff to evaluate care requests or manage referrals.
Service Providers: Trusted web hosting, IT support, and communication vendors who assist us in operating our website under strict non-disclosure obligations.
Legal Obligations: When required by law, subpoena, court order, or regulatory authorities to protect the safety, rights, or property of Ephinette Residential Services Agency LLC, our patients, or the public.
Our website may use “cookies” and similar technical tools to enhance your browsing experience. Cookies help us understand how visitors interact with our pages, enabling us to optimize layout and navigation. You can adjust your web browser settings to refuse cookies or alert you when cookies are being sent; however, some features of the site may not function as intended.
We implement appropriate technical, administrative, and physical measures to guard your personal information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.
Our website may contain links to third-party sites or community resources. We are not responsible for the privacy practices, content, or policies of external websites. We encourage you to review the privacy notices of any third-party sites you visit.
You have the right to:
Inquire about the personal information we hold about you.
Request corrections or updates to your contact details.
Opt-out of non-essential communications at any time.
To exercise these rights, please reach out to us using the contact details provided below.
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website after changes are posted constitutes acceptance of the updated terms.
If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at:
Ephinette Residential Services Agency LLC
📍 Serving Montgomery County, MD and Surrounding Areas
📞 Phone: (301) 555-0123
📧 Email: info@ephinette-rsa.com
🌐 Website: https://ephinettersa.org/
